Leadership, Transformation & Technology

Provide organizational, technology, and data leadership supporting DAJD operations, executive priorities, enterprise systems, reporting, organizational risk, and modernization initiatives.

• Lead and supervise a team supporting departmental technology, systems, data, reporting, and organizational initiatives.
• Provide strategic oversight for a portfolio of more than 50 systems and applications supporting DAJD operations and administration.
• Led the $2.38 million DAJD Data Warehouse Project to successful completion ahead of schedule and substantially under budget.
• Lead cross-functional initiatives involving DAJD leadership, operational units, KCIT, vendors, technical teams, and external stakeholders.
• Strengthen departmental reporting and analytics capabilities while reducing dependency on external vendors and improving access to operational and executive information.

Served in a senior business and project leadership role for implementation of DAJD's $25 million Jail Management System.

• Led business-process analysis, operational redesign, and organizational-change activities supporting system implementation and adoption.
• Led business subject-matter experts through requirements, workflow design, system review, testing, implementation, and organizational readiness.
• Led development and implementation of the project's Organizational Change Management strategy.
• Coordinated major project decisions and deliverables across DAJD, King County technology teams, vendors, and criminal-justice partners.
• Supported procurement, vendor evaluation, governance, project accountability, and executive decision-making.

Managed the Programming Department for a public retirement system responsible for an approximately $11.9 billion investment portfolio and retirement services for active, deferred, and retired members and beneficiaries.

• Directed department operations, staffing, application development, data management, information security, reporting, and pension-administration system support.
• Led data-conversion activities associated with a $25 million pension-administration system replacement.
• Directed production, testing, migration, data-reconciliation, risk-management, and vendor activities.

Managed enterprise systems and technology platforms supporting 28 schools, district administrative offices, approximately 35,000 student network accounts, and more than 2,500 employees.

• Planned and managed enterprise infrastructure, applications, databases, systems integration, and technology services.
• Developed and integrated systems supporting student information, personnel administration, purchasing, inventory, facilities, and technology operations.
• Planned and implemented enterprise data warehousing and information-management capabilities.

Provided organizational-development, process-transformation, technology-integration, and management consulting services to organizations requiring operational improvement and technology modernization.

• Developed process-improvement and technology strategies based on organizational and business needs.
• Led requirements definition, business-process modeling, process mapping, workflow design, and development of business rules and standards.
• Supported strategic management, leadership development, team development, quality management, and organizational change.
• Developed and led enterprise ISO quality-management systems for Alexander's Moving & Storage and Atlas Van Lines International.